Shipping policy

At CHZL Club, we aim to deliver your premium denim and sportswear quickly and efficiently.

Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not processed or shipped on weekends or public holidays
  • You will receive a confirmation email once your order is placed and another notification once it is shipped

Shipping Time

Estimated delivery timelines:

  • Domestic Shipping (India): 3–7 business days
  • International Shipping: 7–15 business days

Delivery times may vary depending on your location and external factors.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location
  • We may offer free shipping on selected orders or promotional campaigns

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this to track your shipment in real-time.

Delays & Exceptions

While we aim to deliver on time, delays may occur due to:

  • High order volumes
  • Courier partner delays
  • Weather conditions or unforeseen circumstances
  • Customs clearance (for international orders)

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping details are correct at checkout.

  • We are not responsible for orders delivered to incorrect or incomplete addresses
  • Additional charges may apply for re-shipping

Failed Delivery Attempts

If delivery is attempted multiple times and fails:

  • The package may be returned to us
  • Re-shipping will be arranged after additional shipping charges (if applicable)

International Shipping & Duties

For international orders:

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
  • These charges are determined by your local customs authority

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery (or expected delivery)
  • Share relevant details so we can assist you promptly

Contact Us

For any shipping-related queries, feel free to reach out:

📧 chzlclub@gmail.com
📞 +91 95991 95505